At Auction House Broker, operated by JDP Holdings LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, register for an account, or participate in our auctions.
1. Information We Collect
To process auction registrations, bids, and purchases, we collect the following types of information:
Personal Identification Information: Name, email address, phone number, shipping/billing address, and government-issued identification (when required for verification).
Payment Information: Payment card details (Visa, Mastercard, Discover, American Express), account information for accepted digital payment methods, and billing records. Credit card transactions are processed securely through third-party payment processors; we do not store full card numbers on our servers.
Account & Bidding Activity: Username, password, bid history, watchlist items, invoices, and transaction history.
Technical & Usage Data: IP address, browser type, device information, access times, and pages viewed while using our platform.
2. How We Use Your Information
We use the collected information for the following purposes:
Auction Management: Processing account registrations, validating bids, issuing invoices, collecting payments, and arranging item pickup or shipping.
Communication: Sending auction confirmations, outbid notifications, invoice statements, and customer service updates.
Customer Support: Resolving inquiries, processing returns under our satisfaction guarantee, and managing abandoned lot claims.
Platform Security & Compliance: Preventing fraudulent activity, enforcing our Terms of Use, and complying with state/federal legal requirements (including Maryland sales tax regulations).
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We only share information under the following circumstances:
Service Providers: We share data with trusted third-party providers who assist in operating our website, processing payments (e.g., credit card processors), and delivering packages (e.g., UPS, FedEx, USPS).
Legal Requirements: We may disclose information if required by law, court order, or governmental regulations, or to protect the rights, property, and safety of JDP Holdings LLC, our buyers, or others.
4. Data Retention
We retain account, bidding, and transaction records (including ended auction data) for up to 730 days (2 years) to maintain accurate financial records, assist with customer service inquiries, and support account history access. After this period, data is archived or securely deleted in accordance with our system retention settings.
5. Security of Your Information
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.
6. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your account and personal data, subject to legal and financial retention requirements.
Opt out of non-essential promotional communications.
To exercise any of these rights, please contact us at AuctionHouseBroker@gmail.com.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us at: